IT Technical Support and Help Desk

 Published Date: June 3, 2021
Job Title:IT Technical Support and Help Desk
Experience:1 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology
Description:
  • Setup and configure surveillance cameras (outdoor and indoor)
  • Configuring attendance machines and its’ reporting system service.
  • Manageing network infrastructure HW and SW
  • Managing network infrastructure and WIFI connectivity and security.
  • Networking (Design of networks Infrastructure, Switching, Routing, Security and Wireless).
  • Managing Domain controller and Active director.
  • Supporting more than25 branches for HW, SW, DB and Networking (Cabling and WIFI).
  • Troubleshooting 3G problems USB modems and routers.
  • Bar-code labels design and print
  • Configuring and managing ADSL Routers.
  • Hardware, Software and Networking maintenance.
  • Network infrastructure cabling.
  • Follow up opened tickets for problems with ISP’s.
Qualifications:

 

  • BSc/BA in IT, Computer Science or relevant field
  • Males Only
  • Excellent communication skills
  • Proven experience as a help desk technician or other customer support role
  • Ability to diagnose and resolve basic technical issues
  • Preferred certified CCNA – Linux – Firewall’s at least experience and awareness 
  • advanced knowledge in Network Troubleshooting & Microsoft office..
  • English Language: Very good writing, Speaking and reading.
Contact:
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Posted in Engineering - Telecom/Technology Installation/Maintenance/Repair IT/Software Development