CRM Manager

 Published Date: November 17, 2021

Employer:	Daksada
Job Title:	CRM Manager
Location:	Dubai, United Arab Emirates
Job Type:	Full Time Employee
Category:	Management
Description:	Drive and develop the CRM strategy to support the brands under the division’s umbrella to grow with a customer-centric approach and marketing automation Strategize – Build the CRM Roadmap with set KPI’s to improve the customer lifetime value Scope – Generate insight into customer segments for use within business development and other CRM initiatives Campaign Management – Support the management of business development activities by: Identifying growth, cross-sell, up-sell and retention opportunities within the database Processes – Closely monitor internal processes and capabilities of the Marketing Database to ensure data is securely managed via information and reporting Data Management – Formulate, implement, and enforce proper data collection policies and procedures to support business goals and CRM vision Profiling – Establish the necessary criteria to proactively detect opportunities within the business and the database to streamline activity Analyze – evaluate the performance of published CRM content for recommendations for future CRM campaigns Be a fresh thinker—make suggestions and bring forth ideas to grow and expand the creative practice and bring to bear best in class work and thinking
Qualifications:	Proven track record of hand-on experience in CRM English speaking, Arabic is a benefit Strong communication skills A profile that combines creativity, technical and managerial skills Proactive work ethic
Experience:	Min: 5
Salary:	Unspecified
Contact:	Apply

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Posted in Management