Receptionist

Job Title:Receptionist
Experience:1 to 4
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Administration, Customer Service/Support, Medical/Healthcare
Description:
  • Welcomes patients and visitors by greeting patients and visitors, in person or; answering or referring inquiries.
  •  Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person.
  •  Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  •  Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
  •  Ensures availability of treatment information by filing and retrieving patient records.
  •  Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  •  Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Qualifications:
  • Bachelor’s degree in a related field.
  • Presentable.
  • Consistent, professional dress, and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.
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Posted in Administration Customer Service/Support Medical/Healthcare