Call Center Agent

 Published Date: November 14, 2021

Job Title:	Call Center Agent
Experience:	1 to 3
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Resolves customer complaints via phone or face to face. Seizes opportunities to upsell products when they arise Greets customers warmly and ascertains any problem they may have. Advises on any information the customer may need. Works with the customer service manager to ensure proper customer service is being delivered. Resolves problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Coordinates with other departments to Solve Customers’ Complaints.
Qualifications:	Bachelor’s Degree in any related field. 1-3 years of experience preferably in the real-estate field. Excellent communication skills.
Contact:	Apply

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Posted in Customer Service/Support