Call Center Pharmacist

• Call center pharmacists work with patients to resolve issues about medication that has been prescribed, and to answer such concerns as dosage amount, frequency of administration, drug interactions, or any specialized requirements that may apply. These pharmacists work with patients to answer any questions they might have, as well as evaluating their plans of care to avoid any medication conflicts. They also report adverse drug events.
• Call center pharmacists also provide medication therapy management, reaching out to patients who are not following the recommended therapy to do a comprehensive medication review. The pharmacist will do an assessment of a patient’s medication use over the phone, and provide recommendations and follow up. The recommendations could involve education about a particular condition or medication, an adverse drug assessment, cognitive impairment assessment, or refill convenience methods, among other interventions.
• Call center pharmacists also work with doctors and hospitals, providing information and feedback, as well as collaborating on patient care and treatment regimens.

Job Details 

• Two shifts: 9am to 5pm OR 5pm or 2am

• Must be a pharmacist