IT Agent

Job Title:IT Agent
Experience:1 to 5
Location:Egypt, Giza
Category:Customer Service/Support, Installation/Maintenance/Repair, IT/Software Development
Description:
  • Perform hands-on fixes at the PC level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Testing new technology
  • Apply diagnostic utilities to aid in troubleshooting.
  • Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Qualifications:
  • BSc .in computer science or any relevant
  • Experience 1-5 years in the same field.
  • Able to work in a fast-paced and deadline-driven environment.
  • Help desk experience.


 

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Posted in Customer Service/Support Installation/Maintenance/Repair IT/Software Development