Area Sales Manager

– Direct, Coordinate and manage order fulfillment, processing, development and production requirements and resolve problems within span of control to the standards set by the company in his area of responsibility.

– Manages the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensure goods are Displayed as the company’s Specs.

– Operates a chain of pastry shops sales and production which attract and retain guests while supporting Company Strategy

– Responsible for store’s profit and loss monthly, yearly targets

– Working closely with the Business Development Manager to maximize the sales targets and open new markets

– Ensure the smooth work flow between the production and Branches’ showrooms.

– Plan, staff, and supervise all assigned work unit activities through subordinate managers to ensure a cohesive operational unit which will enhance team work spirit among subordinates

– Submit the agreed action plan to Stores Managers,

– Ensure planned KPI’s of efficiency and performance are met or exceeded

– Ensure planned KPI’s of efficiency and performance are met or exceeded

– Ensure follow through and compliance with: Food Safety, Safety Compliance policies around quality.

– Responsible for all food operations to include Service Standards, maintaining positive employee relations, and hiring and training of all staff

– Follows all concept specific guidelines while controlling costs

– Guide, Direct and Motivate staff around performance management.

– Identify and train talent for the department including coaching, training and develop matrixes and standards of continued excellence

– Identifying areas of improvement, implementing new processes and documenting them accordingly to ensure a standardize flow of work and  SOP

– Prepare estimated Targets then transfer it to finance to get the approval.

– Negotiate the budget prepared by finance according to department needs and give justifications if needed

– Oversee usage and handling of all equipment used in the department; including safety, PM’s and report all issues immediately

– Handle all issues mentioned in the reports and take a quick action to fix the problem and ensure the smooth work flow.

– Support and participate various company projects, initiatives and programs as needed

– Ensure the quality of the received Goods in stores.

– Assure compliance to Hygiene and Safety procedures in his area of responsibility.

– Communicate with  call centers wither indoor or outsourced and follow up on  customer satisfaction levels and problem solving reports

– Make sure the SOP, SSOP and Daily check list is being applied at all Branches.

– Report outlets and factories' maintenance required to the Administration to take immediate action.

– Conduct periodic meetings with all Outelts to discuss the problems and get solutions.

– Meet potential sales Channels  for more sales opportunities

– Bachelor’s Degree in related discipline with specialized leadership training and/or demonstrated capability to perform job responsibilities through previous experience and education.

– Relevant Work Experience in Pastry and Bakery Field

– English Required and another language is preferable

– Proven ability to lead, train and develop a team in a effective and respectful manner

– Knowledge of Microsoft Office, including Outlook, Excel, and Word

– Effective time management and prioritization skills

– Strong communication skills both written and oral

– Active Learning, Listening Skills and Critical Thinking Skills to find effective solutions for any problems that arise

– Ability to manage, motivate and lead during periods of change and disruption

– Ability to counsel and discipline in a positive ‘change behavior” atmosphere

– Sales Personal Hygiene, sanitation and food safety knowledge, HACCP 

– Successful negotiating & selling skills.

– Mobile line .

– Socail Insurance.

– Sales % .