Technical Support Engineer

Job Title:Technical Support Engineer
Experience:2 to 5
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Installation/Maintenance/Repair, IT/Software Development
Description:
  • Supporting the On Prim system of PropertyNet (Desktop application on Power builder & cloud-based solution)
  • Writing testing scenarios.
  • Testing for the PropertyNet cloud development & on prim. (Desktop application) before any new release and after any fixing.
  • Writing scripts.
  • Designing reports on the reporting tool PERT system.
  • Troubleshoot and support customers remotely for both applications.
Qualifications:
  • Very good in English language reading, writing, and speaking.
  • Has technical background to deal with databases especially SQL Server in terms of:
    • Writing scripts (Queries) and design reports. 
    • Functions
    • Stored Procedures (SP)
    • Triggers.
  • Reports design on PERT reporting tool.
  • Preferred to have a financial background.
  • Customer handling skills (Have the capability to lead customers and users).
Contact:

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Posted in Installation/Maintenance/Repair IT/Software Development