Senior Travel Consultant

Job Title:	Senior Travel Consultant
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support, Sales/Retail, Tourism/Travel
Description:	Design travel packages and itineraries. Design and sells honeymoon packages . Handling FIT requests and create bookings through different reservation systems along with direct contracting Sells readymade group packages for outbound Travel. Sells the optional sightseeing tours and transfer for outbound travel . Collect visa requirements and necessary travel documents from the clients. Follow up with clients through e-mails and calls to provide the updates of their existing bookings for all the booked travel services. Prepare travel proposals and contracts for the client. Handle holidays packages operation for groups Handles Customer service , including interacting with customers, answering customer enquiries, and effectively handling customer complaints. Outgoing calls to agents and suppliers to manage the accounts receivable and payable . Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc) to confirm and follow up on outgoing travel services. Assist in training New employees.
Qualifications:	Minimum of 5 years work experience in sales or tourism industry. Minimum of 3-year experience in tourism in the outbound department. Preferred with an experience in Expedia Tier 2 Maximum Age is 35 years old Very Good English Language Level (writing & Speaking). Knowledge of leisure destinations outside Egypt. Flexible to travel abroad to handle Group trips. Very Good expertise in Microsoft Outlook and Office programs. Excellent Communication skills. Excellent time management skills. Presentable appearance Ability to work under pressure. Excellent time management skills and excellent customer focus attitude. Preferred to be living in New Cairo. Working Hours: 09:00 am to 06:00 pm
Contact:	Apply

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