Customer Service Specialist – Real Estate

Job Title:	Customer Service Specialist – Real Estate
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support
Description:	Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information perform customer verification Set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer time frames direct requests and unresolved issues to the designated resource Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints Record details of actions taken prepare and distribute customer activity reports maintain customer databases Manage administration communicate and coordinate with internal Departments follow up on customer interactions provide feedback on the efficiency of the customer service process
Qualifications:	Must have real estate Customer Service experience from 1-3 years Interpersonal skills Communication skills verbal and written listening skills Problem analysis and problem solving Attention to detail and accuracy data collection and ordering customer service orientation adaptability Initiative stress tolerance
Contact:	Apply

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