Call Center Agent

Job Title: Call Center Agent
Location: Al Kuwait, Kuwait
Job Type:Full Time Employee
Category:Customer Service and Call Center
Description: Responsibilities
  • Answer incoming calls and assist customers in their specific enquiries
  • Creates further interest in the company’s products and services by inviting customers services offered or required product
  • Provides a high level of personalized customer services
  • Updates databases with changes and status of each customer or prospective customer
  • Arrange the dispatch of the company’s products and services, information kits or brochures to clients and interested parties
  • Follow up client calls, files paper works, does credit reference checks and liaise with other departments
  • May require to do outbound calls as directed by the Call Center Manager and per Business need.
  • Follow all the policies and the procedures as set by the company.
  • Performs any other duties as assigned by the manager according to business requirements

Qualifications:
  • Should have a good experience in the same field.
Education:Bachelor's degree / higher diploma
Salary:Unspecified
Contact:

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Posted in Customer Service and Call Center