ECommerce Specialist

 Published Date: September 22, 2021
Employer:International Animal Care.
Job Title: ECommerce Specialist
Location: Jeddah , Saudi Arabia
Job Type:Full Time Employee
Category:Marketing and PR
Description:
  • Write and edit product content that will be published on e-Commerce websites/portals internal and external like amazon and noon. (English and Arabic)
  • Daily monitor with external companies on what SKUs should be removed and what should be added with collaboration with Petland team.
  • Warranty must be written for accessories
  • Food must have expiry date
  • Return policy by category
  • Add and remove products, discounts
  • Monitor sales completion
  • Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
  • Create a plan and monitor execution with external companies and internal team.
  • Work closely with different teams (product management, graphics, inventory) to provide updated content that will be shared across e-Commerce platforms.
  • Be a subject matter expert to assigned product categories.
  • Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
  • Monitor changes in product sales by using web analytics.
  • Ability to multitask and meet deadlines while maintaining attention to detail.
  • Delivery company must sign the PO that the product is in good condition.
Reports:
  • Website traffic
  • product’s description, warranty, expiration, pictures.
  • monthly sales that have been made with the external companies.
  • performance of the shipping companies.
  • conversion rate: the relationship between website traffic and number of sales
  • Shopping cart abandonment rate
  • Cost of customer acquisition
  • Customer lifetime value
  • Average order value
  • Gross profit margin
  • Report the number of the up/cross sales.
  • reviews
Collaboration with marketing:
  • Customer journey of the website
  • Promotions
  • SEO
  • Campaigns
  • Advertisements.

Qualifications:
  • Bachelor’s degree in marketing (preferred)
  • Experience managing digital product inventory.
  • Experience using web analytics and optimization tools. Excel spreadsheets (pivot tables, VLOOKUP’s, etc) to stay organized.
  • Analytical skills
  • Communication skills
  • Strong business-acumen
  • customer orientation
  • Good decision-making skills
  • Hands-on experience in managing and maintaining e-Commerce websites/portals.
  • Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends and usability best practices.
  • Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
Education:Bachelor's degree / higher diploma
Experience:Min: 3 Max: 6
Salary:Unspecified
Contact:
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