Call Center Agent

 Published Date: September 22, 2021
Job Title:Call Center Agent
Experience:2 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:

Call Center Agent

  • Contact customers to inform/complete orders using scripts.
  • Management and resolve customer complaints
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Follow up customer calls where necessary
  • Complete call logs and reports
Qualifications:
  • Proficient in relevant computer applications
  • 1-2 years of experience in a call center environment
  • Excellent data entry and typing skills
  • Can understand some English
  • Can work late in the day
  • Can work comfortably from home
Contact:
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Posted in Customer Service/Support