Virtual Assistant Supervisor

Job Title:Virtual Assistant Supervisor
Experience:2 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Administration, Operations/Management
Description:
  • Following up with TLs on updates and cases 
  • Having regular 1:1 meetings for developmental purposes
  • Having skip-level meetings with VAs to discuss their goals, concerns, and communication with their team leaders 
  • Coaching team leaders on leadership skills such as: how to motivate, how to coach, how to give constructive feedback.. Etc. 
  • Shadow meetings with TLs to evaluate communication and investigate cases 
  • Follow up with Tls on cases/updates 
  • Shadow in Tls team meetings to make sure communication is at its best 
  • Have meetings with Tls for updates to ensure work is flowing smoothly with no issues 
  • Skip level meetings with VAs to hear their concerns and ways of development 
  • Create sheets to help ease the TLs work – Coaching sessions with Tls and VAs to improve work experiences 
  • Provide support & advice for the Tls in their decisions 
  • Work on personal and teams’ development plans 
  • Follow up on training with the team
Qualifications:
  • 2-3 years of experience
  • Excellent communication skills
  • Fluent spoken and written English is a must
  • Problem-solving skills
  • Ability to teach, mentor, and coach
  • Positive attitude
  • Time management skills
  • Ability to delegate when needed
  • Ability to provide effective feedback
  • Creative and good at creating and implementing systems 
     
Contact:

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Posted in Administration Operations/Management