Customer Service Rep – Real Estate

 Published Date: September 17, 2021
Job Title:Customer Service Rep – Real Estate
Experience:3 to 6
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
Qualifications:
  • Customer Service Representative – Real Estate experience is a must
  • 3 – 6 years of experience
  • High communication skills
  • Faculty of Commerce / Law
  • Presentable
  • Very Good English Language
  • Very Good in Microsoft Office skills
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Posted in Customer Service/Support