Performance & Development Specialist

Job Title: Performance & Development Specialist
Location: Riyadh, Saudi Arabia
Job Type:Unspecified
Category:Research and Development
Description: Responsibilities: 
  • Assessing, evaluating, identifying, and promoting best practices for business operations, decision tools, and training for performance improvement
  • Identifying and evaluating performance metrics to measure success for policies and programs
  • Identifying and integrating performance and satisfaction data with scalable knowledge management strategies, policies, processes, and training to support organizational development
  • Facilitating sessions and/or focus groups to identify areas of improvement related to employee performance, satisfaction, and engagement
  • Developing tools and resources to assess performance management, customer satisfaction, staff performance by developing and implementing an all-inclusive feedback process 
  • Developing recommendations on roles and responsibilities, including lines of accountability for performance improvement
  • Updating existing strategic performance planning performance models/documents.
  • Assisting with completing management inquiries and administrative investigations.

Requirements:
  • 3-5 years of relevant experience
  • Excellent customer service experience
  • Good command of the English language

Competencies:The following competencies are required
  • teamwork
  • problem-solving
  • responsibility
  • communication skills
  • managing performance
Qualifications:
  • Excellent written and oral communication skills
  • Market knowledge
  • Communication and negotiation skills
  • Ability to build rapport
  • Time management and planning skills
Experience:Min: 3 Max: 5
Salary:Unspecified
Contact:

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Posted in Research and Development