Technical User Support

Employer:	Budget Saudi Arabia
Job Title:	Technical User Support
Location:	Dammam, Saudi Arabia
Job Type:	Unspecified
Category:	Information Technology
Description:	Responsibilities install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users’ accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritize and manage many open cases at one time. other responsibilities assigned by line manager.
Qualifications:	Diploma, Bachelor in IT, computer related field Maximum 2 years’ experience in technical support or related role. Communication skills. Problem solving skills.
Education:	Bachelor's degree / higher diploma
Experience:	Min: 1
Salary:	Unspecified
Contact:	Apply

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