IT Help Desk Specialist

Job Title:	IT Help Desk Specialist
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology
Description:	Diagnose hardware and software problems, and replace defective components. Perform data backups and disaster recovery operations. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Perform routine network startup and shutdown procedures, and maintain control records. Design, configure and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Confer with network users about how to solve existing system problems. Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Load computer tapes and disks, and install software and printer paper or forms. Analyze equipment performance records in order to determine the need for repair or replacement. Maintain logs related to network functions, as well as maintenance and repair records. Research new technology, and implement it or recommend its implementation. Maintain an inventory of parts for emergency repairs. Coordinate with vendors and with company personnel in order to facilitate purchases.
Qualifications:	1-5 years of experience in Help Desk. Communication skills. Experience in the network. Multitasking skills. Problem-solving skills. Males Preferred
Contact:	Apply

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