Customer Service Specialist

• Answering customers phones professionally and responding to customer inquiries and complaints.
• Identifying, escalating priority issues and reporting to the management.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Other duties as assigned.

Your Benefits:

• basic salary + bonus
• Medical and social insurance ( MetLife Gold )
• Flexible, motivating and inclusive workplace
• Special recognition for top performers
• Special discounted policy for our product 

• Graduates only
• Fluent English speakers
• gaming & video-game knowledge
• Good communication Skills
• Previous experience in Customer service
• willing to commit for rotational shifts / full time
• Preferred Giza Residents